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January 30, 2023
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Africa Business Editor's Picks

DFCU Bank chooses CR2 for their ATM, Card and Payments Management Platform  

CR2, a global-leading banking software company has partnered with DFCU Bank to transform their ATM, Card and Payments Management Platform.

The partnership between CR2 and dfcu will build the Bank’s technological capability and will start by enhancing the customer experience across cards, ATMs, and payments.

Commenting at the launch Fintan Byrne CR2 CEO said, “We are delighted to partner with dfcu bank and expand our reach across the region. This is just the beginning of what we are sure will be a long and beneficial relationship for us both. This investment in CR2’s BankWorld Digital Banking and Payments platform will deliver significant value to dfcu bank’s cards and payments propositions to start, while laying the foundation for the continued digital transformation ambition of dfcu bank in future”.  

CR2’s Digital Banking and Payments Platform (BankWorld) provides a flexible solution that is easy to integrate with both new and legacy systems. This ensures timely and reliable deployment, supported by highly knowledgeable and experienced professional service teams.

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Angelina Namakula-Ofwono; Chief Legal Officer, dfcu Bank; Mathias Katamba; Chief Executive Office, dfcu Bank; Fintan Byrne; Chief Executive Officer, CR2; Shaun Meyer; Territory Sales Manager, CR2

Speaking at thesigning of contracts this morning, the dfcu Bank CEO, Mathias Katamba, highlighted the digital transformational journey the bank has undergone since 2017 and underpinned the Bank’s pillar of “becoming a digital and data-driven organisation” in line with overall customer strategy.

“Digital transformation is at the core of our strategy, partnering with CR2 a world leader in providing digital banking and payments solutions is a significant step toward this ambition. We are excited for the possibilities that this new platform will bring about in our operations as a Bank, commitment to innovation, and meeting the evolving needs of our customers,” he said.

“This CR2 BankWorld Platform allows us to innovate and bring more solutions to our customers in a faster and more agile way. In addition, with CR2’s wider ecosystem we can access additional fintechs and other technological partners in future. We couldn’t have had a better partner on this journey than CR2, we are proudly associated and happy for the work we will achieve together,” he applauded.

As more of dfcu services are moved from the traditional branch to mobile or web, the new ATM, Card, and payments platform will enable simpler and more seamless end-to-end customer journeys across their self-service channels and payments. It will also provide them with insights for future innovation and operational efficiency.

About CR2

CR2 is a leader in digital banking and payments. The business powers over 100 banks in 60 countries across the world. 

BankWorld their core digital banking and payments platform, offers the broadest capabilities in market and uniquely integrates Digital Banking, Card Issuing with ATM, and Switching. In addition, CR2’s Partner Ecosystem combines the confidence of BankWorld with access to easy plug-in, third-party Fintech innovations. 

In simple terms, CR2 helps financial service providers to build around consumers with technology that supports both customer experience and an ability to deliver consistently.

If you think financial services cannot innovate quickly, THINK again.

For more information, please visit www.cr2.com

Media Contacts:

Zeina Abu Saada – Product Marketing Manager, CR2 zeina.abusaada@cr2.com

About dfcu

dfcu was established in 1964 as a development finance institution. Over the years dfcu has been associated with many success stories in Uganda’s economy in various sectors including agribusiness, communication, education, health, manufacturing, tourism, real estate, mining, construction, transport, trade and commerce, among others.

Key Milestones

1999: Bought Uganda Leasing Company, renamed it dfcu Leasing.

2000: Bought Global Trust Bank, renamed it dfcu Bank, and started commercial banking.

2004: dfcu Limited was listed on the Uganda Securities Exchange.

2008: Merged its two businesses (Development Finance and dfcu Bank) to create a “one-stop shop “under dfcu Bank.

2013: Realignment of shareholders bringing on board a strategic partner – Rabobank, with significant experience in   

agribusiness

2014: Consolidated business operations into our Head Office – dfcu Towers.

2014: dfcu Bank acquired some assets and took over some liabilities of Global Trust Bank (In Liquidation)

2016: Aligned shareholding with Rabobank, Norfund and FMO combining to form Arise which is committed to

strengthening and developing effective, inclusive financial systems in Africa with a long-term perspective.

2017: Acquisition of certain assets and assumptions of some liabilities of Crane Bank Limited (In Receivership).

For more information visit www.dfcugroup.com

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